You will be treated as an individual and will be given courtesy and respect at all times irrespective of your ethnic origin, religious belief, personal attributes or the nature of your health problems. In return we ask you to appreciate that we are all trying to satisfy the needs of all our patients and need your co-operation to achieve this.
Medical staff will advise you of the treatment they think appropriate which you may discuss if you wish. No care or treatment will be given without your informed consent.
Important – Notify us of any changes of name, address & telephone numbers. Please note that if you move out of our practice area, it will be necessary for you to register with another GP locally.
It is our job to give you treatment and advice. In the interest of your health it is important for you to understand all the information. Please ask if you are unsure of anything.
If a doctor agrees that a routine referral is necessary, this will be completed and sent within one week. Urgent referrals will be made within 24 hours.
Keep it or cancel it
If you have made an appointment to see any member of the health care team and you no longer require it, please inform us immediately.